Question 1

What is school management software?

Accepted Answer

School management software (also called school ERP or SIS) is a single platform that digitises every administrative function of a school — admissions, attendance, fees, examinations, library, transport, parent communication, and reporting. Pathsala is a cloud-based school management system built for Indian schools (CBSE, ICSE, State Boards) with multi-tenant isolation so each school's data is private.

Question 2

How much does school management software cost in India?

Accepted Answer

Pathsala starts at ₹999/month for the Lite plan (up to 100 students). The Starter plan is ₹2,999/month (up to 200 students), and the Growth plan at ₹5,999/month covers up to 1,000 students and includes online exams, face-recognition attendance, library, and parent app. Enterprise plans for larger institutions are ₹14,999/month with white-label branding. 18% GST applies and a claimable GST tax invoice is issued.

Question 3

Does Pathsala offer a free trial?

Accepted Answer

Yes — every new school gets a 30-day free trial of Pathsala at no charge. No credit card required to start. After the trial, schools choose a plan that fits their student count, starting at ₹999/month. If you decide not to continue, no data is lost — your records remain exportable for 30 days.

Question 4

Can I use Pathsala on a mobile phone?

Accepted Answer

Pathsala works on any modern mobile browser and offers dedicated parent and teacher apps for Android and iOS. The face-recognition attendance kiosk works on tablets, and live classes are accessible from any device with a camera and microphone.

Question 5

Is student data on Pathsala secure?

Accepted Answer

Yes. Pathsala uses one isolated database per school — a query that runs for School A can never touch School B's data, verified by automated tests and annual third-party audits. All data is hosted in Indian regions, encrypted in transit and at rest, and processed in compliance with the Digital Personal Data Protection Act 2023.

Question 6

Does Pathsala work with CBSE, ICSE, and state boards?

Accepted Answer

Pathsala is board-agnostic — schools affiliated with CBSE, ICSE, IB, IGCSE, and every Indian state board can use it. Report card formats, grading scales, and academic calendars are configurable per school.

Question 7

How do parents pay fees on Pathsala?

Accepted Answer

Pathsala supports UPI (PhonePe, Google Pay, Paytm), all major debit/credit cards, net banking, and EMI options via Razorpay. Parents receive automated reminders, get GST-compliant receipts instantly, and the school's bank account is credited typically within 1 working day.

Question 8

Can Pathsala host my school's website?

Accepted Answer

Yes — every Pathsala subscription includes a public school website on your own subdomain (yourschool.pathsala.org), with admission inquiry forms, photo gallery, faculty bios, news/notices, and a customisable About/Privacy/Terms section editable from the admin panel.

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